WHO WE ARE
Built by Insurance People,
for Insurance People
Indemn is the insurance-native agentic AI platform purpose-built to turn conversations into revenue at scale. We empower Carriers, MGAs, Brokers, and Agencies to scale capacity, extend reach, and capture revenue by deploying specialized AI Associates that work alongside and empower human teams.
BOOK A DEMOWhat Drives Us Every Day
The mission, vision, and purpose that anchor every decision we make — and every AI Associate we put to work alongside human teams.
Our Mission
To empower MGAs, carriers, and brokers to grow revenue capacity without scaling headcount, by pairing human expertise with compliant, auditable, outcome-driven AI Associates.
Our Vision
A future where insurance organizations grow without friction: AI Associates handle transactional work end-to-end, human experts focus on judgment and relationships, and Indemn sets the standard for agentic AI in insurance distribution.
Our Purpose
Enable effortless customer journeys for insurance. We do this by providing natural-language access to information, product configuration, application and policy management.
Core Values
The principles that shape how we build, ship, and show up for our partners every day.
Outcomes Over Activity
We measure success by the business results we deliver, not the features we ship. Every decision starts with the outcome it drives for our partners.
Grounded Innovation
We build on deep insurance domain expertise, not hype. Our AI is grounded in the realities of underwriting, distribution, and compliance.
Trust Is Non-Negotiable
Compliance, auditability, and human oversight are built into every layer. We earn trust through transparency and accountability, not marketing.
Humans + AI, Always
AI Associates amplify human teams — they never replace judgment, relationships, or expertise. The best outcomes come from the combination.
Simplicity Scales
Complex problems deserve elegant solutions. We reduce friction at every step — for our partners, their teams, and their customers.
Partners, Not Providers
We succeed when our partners succeed. We invest in long-term relationships and shared growth, not transactional engagements.
THE TEAM
The people behind
the platform
Kyle Geoghan
Founder & CEO
Kyle Geoghan is the Founder and CEO of Indemn. Kyle grew up in insurance — third generation, filing surplus lines taxes at age 12 — and went on to build digital distribution platforms through a major brokerage acquisition. In 2021, before ChatGPT, he saw that AI could do the real work of insurance distribution and built an MGA with binding authority to prove it. That product was acquired by a 110-year-old carrier and became the foundation for Indemn. Kyle holds a BA in Economics and an MBA from Stony Brook University.
Cam Torstenson, CLU
Chief Operating Officer
Cam leads operational scaling and AI-driven innovation for the insurance experience. With 25+ years of insurance leadership, including tenure as EVP and CMO, Cam has a record of driving triple-digit growth through digital transformation. At Indemn, he focuses on optimizing organizational growth and resilience. He holds a BA, MBA, and Graduate Certificates in Marketing and in Leadership from the University of Iowa.
MARKET VALIDATION
Powering EventGuard
Indemn's digital workforce runs the operations behind EventGuard — one of the industry's first AI-native insurance businesses. Built on the same platform available to our partners, it proves that insurance-native AI isn't a future state. It's live, in production, today.
AI-Native
operations from day one
Live
in production today
OUR JOURNEY
Key Milestones
2021
The Beginning
Company launched & first Wedding Associate goes live — proving conversational AI could handle real insurance workflows.
2021
The Beginning
Company launched & first Wedding Associate goes live — proving conversational AI could handle real insurance workflows.
2022
First Revenue
First policy sold entirely through an AI Associate. Closed initial fundraise to accelerate platform development.
2022
First Revenue
First policy sold entirely through an AI Associate. Closed initial fundraise to accelerate platform development.
2023
Intelligence Leap
Integrated GPT models into the platform. Expanded into affinity markets, proving scalability across verticals.
2023
Intelligence Leap
Integrated GPT models into the platform. Expanded into affinity markets, proving scalability across verticals.
2024
Platform Era
Launched the full Agentic Platform and EventGuard — the industry's first AI-native insurance operation.
2024
Platform Era
Launched the full Agentic Platform and EventGuard — the industry's first AI-native insurance operation.
Now
Scaling the Workforce
Deploying insurance-native AI Associates across carriers, MGAs, and agencies nationwide.
Now
Scaling the Workforce
Deploying insurance-native AI Associates across carriers, MGAs, and agencies nationwide.
TESTIMONIALS
Trusted by insurance leaders
Initially, we planned to test Indemn's Associate for a week, so we could work out any bugs. Our test went so well that we left it on our site, and we haven't looked back.
Juan Carlos Diaz-Padron
Chief Underwriting Officer, GIC Underwriters
46%
Producer inquiries automated
95%
Response accuracy in 60 days
Wow, that agent is rather brilliant now.
Ben Bailey
Managing Director, Union General
1 day
Previous quote turnaround
Minutes
Quote turnaround today
This is the future of selling insurance. This is happening right now.
Julia Hester
Director of Digital Revenue Growth, INSURICA
60%
Time saved on routine tasks
24/7
Customer support availability
Your background is critical in making this work because you understand what happens in insurance. This is the trenches.
Bob Sargent
Founder and CEO, eSpecialty Insurance
80%
Reduction in response time
3x
More inquiries handled daily
Ready to see it in action?
Book a 30-minute strategy session and see exactly how Indemn Associates map to your operation.
Book a Demo