Handle More Insurance Work
With the Team You Already Have
Indemn handles repetitive intake, quoting, service, and renewal work so your team can respond faster, capture more opportunities, and focus on judgment and relationships.
What would you like to scale?
Pick a goal — we'll match the right AI Associate to it in seconds.
Trusted by forward-thinking insurance teams
OUR PILLARS
Why insurance teams choose Indemn
Indemn handles defined work within the rules your team sets. When a case requires judgment, a relationship, or a consequential decision, Indemn routes it to the right person with the context attached.
Built from the ground up for insurance. Every data model, every workflow, every integration reflects how insurance actually works — not how generic AI assumes it does.
Compliance isn't an afterthought. Our architecture is designed to meet NAIC standards by default — with audit trails, escalation paths, and deterministic guardrails built into every Associate.
Launch new programs, products, and workflows in days — not months. Our Strategy Studio gives your operations team the power to build without engineering dependencies.
We don't ship features. We deliver ABR — quantifiable, reportable outcomes tied directly to revenue, efficiency, retention, and control. If you can't measure it, we don't count it.
Proven in Live Insurance Operations
While operating EventGuard, our technology completed more than 90% of policy sales transactions from quote through bind without requiring a person to step into the routine path. When a transaction required judgment or an exception, the workflow routed it to a person.
Jewelers Mutual later acquired EventGuard. That operating experience continues to shape how we build insurance workflows today.
In production with GIC Underwriters
7 days
days to go live — setup, testing, and custom functionality
46%
of producer inquiries handled autonomously in 60 days
95%
response accuracy in the first 60 days
TRUST ANCHORS
Built for Trust and Integrity
Built for How Insurance Work Actually Moves
We design around insurance documents, conversations, systems, rules, and handoffs. We do not force a generic automation tool onto an insurance workflow.
Human-in-the-Loop
A foundational quality control layer ensuring your team maintains 100% control, full compliance with NAIC AI Model Bulletin standards, and the ability to intervene in high-risk or ambiguous situations.
Start With a Defined Outcome
Begin with one valuable workflow, establish how we will measure it, and expand after the workflow proves its value.
Original Research
The thinking behind the platform
Frameworks from the Indemn Research Team on turning AI from a speculative cost center into predictable, measurable returns.
AI ROI in Insurance: Building the AI Tier
Why 70% of insurance AI projects fail to deliver measurable ROI
The Distribution Dilemma: Building the AI Tier for MGAs, IMOs, and FMOs
Why distribution-specific AI challenges differ from carrier-side problems
SUCCESS STORIES
What Insurance Leaders Are Saying
Initially, we planned to test Indemn's Associate for a week, so we could work out any bugs. Our test went so well that we left it on our site, and we haven't looked back.
Juan Carlos Diaz-Padron
Chief Underwriting Officer, GIC Underwriters
46%
Producer inquiries automated
95%
Response accuracy in 60 days
Wow, that agent is rather brilliant now.
Ben Bailey
Managing Director, Union General
1 day
Previous quote turnaround
Minutes
Quote turnaround today
This is the future of selling insurance. This is happening right now.
Julia Hester
Director of Digital Revenue Growth, INSURICA
60%
Time saved on routine tasks
24/7
Customer support availability
Your background is critical in making this work because you understand what happens in insurance. This is the trenches.
Bob Sargent
Founder and CEO, eSpecialty Insurance
80%
Reduction in response time
3x
More inquiries handled daily
Smart Inbox
Turn your inbox into an always-on front doorEvery submission is classified, routed, and drafted the moment it lands, before it ever reaches your team.
Explore Smart Inbox
Find the Right Place to Start
Tell us where work gets stuck today. We will help you identify a defined workflow, the result it should produce, and whether Smart Inbox or an Enterprise engagement fits the need.
Talk to an Expert