Program Description
Indemn may send you text messages containing insurance documents you have requested, including but not limited to ID cards, declarations pages, and proof of prior insurance. Messages are sent only when you request document delivery via SMS during a phone call with our customer service team.
Consent
By verbally requesting document delivery via text message during a phone call with our team, you consent to receive SMS messages from Indemn at the mobile number you provide. Consent is not a condition of purchase or service. All calls are recorded and consent is logged for compliance purposes.
Message Frequency
Message frequency varies based on your requests. Messages are sent only when you explicitly request a document during a phone call. No recurring or promotional messages will be sent.
Opt-Out
You can opt out at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation message and no further messages will be sent.
Help
For help or questions about our SMS program, reply HELP to any message or contact us at info@indemn.ai.
Additional Terms
- Message and data rates may apply. Contact your wireless carrier for details about your messaging plan.
- Carriers are not liable for delayed or undelivered messages.
- Document links included in text messages expire after 48 hours for your security.
- Your information is handled in accordance with our Data Privacy Policy.
- We do not share your phone number or personal information with third parties for marketing purposes.
- These terms are subject to our Data Privacy Policy and may be updated from time to time.