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Client Retention · Care Associate

Proactive Lapse Prevention

Meet Your Partner

The Hidden Cost of Inefficiency

Valuable policies lapse unnecessarily simply because a payment issue was not flagged and resolved in time. Relying on manual follow-ups restricts your capacity to intervene, leading to avoidable policy cancellations that erode carrier profitability and lifetime value.

Your Digital Workforce

The Care Associate

Protect your book of business by moving beyond reactive servicing. Indemn empowers carriers to scale capacity by deploying the Care Associate to serve as a Proactive Lapse Prevention capability, ensuring no policy falls through the cracks due to administrative oversight.

Agentic Business Results (ABR) Delivered

What This Associate Delivers

View Full Capabilities

Continuous Monitoring

Executes automated payment status monitoring across your entire portfolio.

Lapse Prevention

Initiates proactive policyholder contact to quickly resolve billing and payment issues before cancellation.

Protected Revenue

Maximizes Lifetime Value (LTV) by actively defending the baseline revenue of the carrier.

90%+

quote-to-bind without human intervention

~60 days

from kick-off to production

NAIC

AI Model Bulletin compliant

Proven Architecture, Absolute Control

Why Insurance Leaders Trust Indemn

Compliance by Design

Our human-in-the-loop architecture actively enforces moment-by-moment integrity and NAIC AI Model Bulletin compliance. When ambiguous, the AI queues a response for human review — providing a transparent trail of decision-making.

Proven Market Validation

Our AI Associates successfully completed over 90% of policy sales transactions from quote to bind entirely without human intervention via our fully digital MGA, Eventuguard.

Rapid Time-to-Value

Production-ready in ~60 days.

Insurance-Native Architecture

Understands binding authority and surplus lines out of the box.

API-First Integration

Integrates with AMS/PAS (Guidewire, Vertafore) without breaking stacks.

No-Code Control

Strategy Studio empowers managers to update rules in days without IT.

Deploy Care Associate for Your Team

Production-ready AI Associates in approximately 60 days. No IT dependency. Real Agentic Business Results.

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