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Client Retention · Care Associate

Proactive Client Communication

Meet Your Partner

The Hidden Cost of Inefficiency

Your highly paid producers are trapped doing administrative drudgery, and your agency is squeezed by labor shortages. This leaves your book vulnerable to “silent churn” because your team lacks the time for proactive outreach.

Your Digital Workforce

The Care Associate

Stop relying on finite savings and start scaling infinite capacity. Indemn provides an insurance-native digital workforce to act as your Growth Partner. By deploying an AI Associate for proactive client communication, you protect your EBITDA and staff retention.

Agentic Business Results (ABR) Delivered

What This Associate Delivers

View Full Capabilities

Proactive Outreach

Executes automated policy review scheduling and personalized client outreach, such as birthday greetings or weather alerts.

Lapse Prevention

Proactively contacts policyholders regarding overdue payments to resolve payment issues.

Maximized Value

Protects the book of business and maximizes Lifetime Value (LTV).

90%+

quote-to-bind without human intervention

~60 days

from kick-off to production

NAIC

AI Model Bulletin compliant

Proven Architecture, Absolute Control

Why Insurance Leaders Trust Indemn

Compliance by Design

Our human-in-the-loop architecture actively enforces moment-by-moment integrity and NAIC AI Model Bulletin compliance. When ambiguous, the AI queues a response for human review — providing a transparent trail of decision-making.

Proven Market Validation

Our AI Associates successfully completed over 90% of policy sales transactions from quote to bind entirely without human intervention via our fully digital MGA, Eventuguard.

Rapid Time-to-Value

Production-ready in ~60 days.

Insurance-Native Architecture

Understands binding authority and surplus lines out of the box.

API-First Integration

Integrates with AMS/PAS (Guidewire, Vertafore) without breaking stacks.

No-Code Control

Strategy Studio empowers managers to update rules in days without IT.

Deploy Care Associate for Your Team

Production-ready AI Associates in approximately 60 days. No IT dependency. Real Agentic Business Results.

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