Agent Copilot
Humans + AI: The Future of Insurance
Agent Copilot recommends responses during live conversations, ensuring seamless communication with customers and partners. With every interaction, the AI learns and improves, making your customer service smarter and more efficient.
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Live intervention
Make use of our expert AI agent building team and proven methods for delivering solutions to market.
AI recommendations
Save significant time and improve accuracy with AI recommendations informed by your policies, procedures and product information.
Contextualize conversations to your CSRs for handoff
The Copilot is built-in with strong summarization, categorization, and sentiment analysis capabilities to help the CSR get up to speed on the conversation, in as little time as possible.
Integrated quotes and payments
Allow your CSRs to leverage our dynamic APIs to fetch quotes and payments from within the Copilot, keeping your users experience uninterrupted.
AI agents improve over time
Improve your AI Agents over time with Reinforcement Learning from Human Feedback (RLHF). Provide your AI Agents with the specific knowledge and voice that matches your best CSRs.
Handoffs across all channels
The Agent Copilot serves as a nexus to enable CSRs pick up conversations across all channels, paving the path for a true digital transformation.
Built-in analytics to make conversations better
Leverage our built-in analytics to understand how and why conversations are handed off, letting you further optimize towards your team’s productivity.
Frequently asked questions
What does Indemn provide?
How do you help insurers?
How would this improve my website?
How do your AI Agents improve?
What is a Copilot?
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Still have questions?
Talk to our AI agent which can provide you answers you’re looking for or put you directly in touch with our team.
